LEGAL · VERSION 2026-10.2
Employer terms
Plain language on purpose. These terms cover employers using ReelWorx MissionReady anywhere in the United States: hiring conduct, state posting rules, billing and autopay, receipts, data, and disputes.
1. The agreement
These terms are a binding agreement between your organization and ReelWorx for use of the MissionReady platform: company profiles, job listings, candidate matching, outreach, and billing. Whoever accepts them for your organization confirms they have authority to bind it. Continued use after a posted revision is acceptance of the revised terms; material changes require re-acceptance before your next billing cycle.
2. National scope and governing law
The platform serves employers across all 50 states, the District of Columbia, and US territories. This agreement is governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where the law of a candidate's or listing's state grants rights that cannot be waived. Nothing in these terms limits protections owed to candidates under the law of the state where a listing is posted.
3. Equal opportunity and lawful hiring
You are the employer of record for every listing you publish and every hiring decision you make. You agree to comply with all applicable federal law (including Title VII, the ADA, ADEA, and USERRA) and the law of each state where you post. The platform is designed never to ask for or display, and you agree never to request, protected-class information: religion, politics, health or disability status, marital or family status, or age. Veteran status is surfaced only as a positive, voluntary signal consistent with USERRA and VEVRAA.
4. Employer use of assessment results
Employers do not receive candidates' assessment results on MissionReady today. If that ever changes, the following applies. Employer acknowledges that assessment results are provided solely as one source of job-related information to support career conversations and individualized evaluation. Employer shall not use an assessment result as the sole or determinative basis for an employment decision or apply automatic disqualification criteria, minimum personality scores, protected-class proxies, or other screening standards that have not been appropriately validated for the specific position. Employer remains solely responsible for ensuring that its hiring and employment practices comply with all applicable federal, state, and local laws, including laws governing equal employment opportunity, disability accommodation, employment testing, privacy, automated employment decision tools, and algorithmic discrimination. Employer shall evaluate each candidate individually based on the essential functions and documented requirements of the position and shall provide reasonable accommodations where legally required.
5. State posting requirements
Several states require pay ranges, benefits summaries, or specific disclosures in job postings. The platform checks your listings against a state-by-state ruleset that is refreshed daily and will block or flag a non-compliant posting, but the legal obligation remains yours. If a listing is replicated to locations in multiple states, each copy must independently satisfy the rules of its own state, and the platform applies each state's requirements to each copy.
6. What you pay for, and how
What you pay is set out in your order or, for anything you add yourself, in billing settings at the price shown when you choose it. Most workspaces pay for three things: your company build, your roles, and your locations. The company build (your company story, profile, first role brought to life, and workspace) is a one-time fee for new clients, paid when you place your order. Each additional role is a one-time fee at the rate in your order. Each role running in each location is billed monthly at the rates in your order, starting when that role goes live. The first three months after go-live are a committed activation period; after that, billing is month to month. Some workspaces instead run on a plan with monthly job slots, and may add outreach tokens or a hosting tier; those are billed at the price shown when chosen, and a change made mid-cycle is prorated. ReelWorx never charges per view, per application, or per hire, and never auctions placement. Your card is charged automatically for the monthly amount unless your order says otherwise; card details are held by our payment processor (Stripe), and ReelWorx never stores card numbers.
7. Changes, credits, and refunds
You can add roles or locations at any time at the rates in your order. Removing a location after the activation period stops its monthly charge from the next billing cycle. The build and role fees pay for work we produce for you and are not refunded once production begins, except where the law requires or a charge was made in error; anything we built for you is yours to keep.
8. Receipts and electronic communications
You consent to receive billing communications electronically: a receipt after every charge and an itemized monthly statement to your billing email. You can change the billing address or turn the monthly statement off in billing settings; transactional receipts for actual charges are always sent, as required by card-network rules.
9. Your content and candidate data
You own the content you publish (listings, culture stories, media) and grant ReelWorx a license to host and display it on the platform and in share links your team creates. Candidate profiles show you the facts and story each candidate chose to make visible; you never receive a candidate's Career Alignment Profile results. You agree to use candidate information only to evaluate candidates for your roles, not to resell, scrape, or retain it after a candidate withdraws, and to honor deletion requests under applicable state privacy law (including CCPA/CPRA in California, and equivalent statutes elsewhere).
10. Listings we build for you
If you ask ReelWorx to build or manage your listings, you authorize us to create, edit, and publish them on your behalf, either live or as drafts for your approval, as you choose with your ReelWorx contact. You remain the employer of record for every listing published in your workspace, you are responsible for its accuracy, and you can edit or take down any of them at any time. Every change we make is recorded under the name of the person at ReelWorx who made it.
11. Not a consumer reporting agency
ReelWorx is not a consumer reporting agency and does not furnish consumer reports or background checks. You will not use the platform, or any information from it, as a consumer report or as a substitute for one under the Fair Credit Reporting Act or any similar state law.
12. Content standards and takedowns
Everything you publish must be accurate and lawful, must be yours or licensed to you, and must not discriminate, mislead, or misuse military insignia or imply government endorsement. Statements about your organization, including that it is veteran-owned or a veteran employer, are your representation and must be true. ReelWorx may remove content that breaks these standards or the law. To report content that infringes a copyright or breaks these standards, email hello@missionready.jobs with the page link and the reason, and we will respond promptly.
13. Term and termination
After the activation period, your monthly locations continue month to month until you cancel; cancellation takes effect at the end of the paid cycle, and your listings come down then. ReelWorx may suspend an account that violates the hiring-conduct clauses immediately, with notice and a chance to cure where the violation is curable. Your billing history remains exportable for 7 years after closure.
14. Warranties and limits
The platform is provided as-is. Matches and fit narratives are decision support, never a decision: ReelWorx does not warrant any hiring outcome and is not liable for employment decisions you make. To the extent permitted by law, each party's total liability under this agreement is capped at the fees you paid in the twelve months before the claim.
15. Disputes
Both parties will try direct good-faith resolution first. Unresolved disputes go to binding individual arbitration under AAA commercial rules in Wilmington, Delaware (or remotely by agreement), and both parties waive class actions to the extent permitted by law. Either party may instead bring an individual claim in small-claims court where jurisdiction allows.
Questions about these terms? Reach us before you accept. An agreement read in full beats one clicked through.